Working across Personal Lines, Commercial Lines, Specialty Markets, Protection and Health


Working across the Insurance sector to accelerate your business transformation

With a backdrop of climate change, emerging risks, and M&A activity in the sector, together with new products, new technology and new entrants, there is a wealth of challenges that the Insurance industry faces.

Navigating all of this, while growing your business in a market with significant cost pressures, can be challenging. To deliver business transformation and change effectively, requires a methodical, focussed approach.

Altus Consulting is your partner of choice to deliver positive transformational change. Working across General Insurance, Specialty Markets and Protection & Health to positively accelerate your business transformation, we bring a wealth of industry knowledge, and a highly experienced Insurance Consulting team who have worked at the forefront of the insurance industry, enabling you to meet your strategic goals.

Insurance Functionality
General Insurance

Insurance is changing. Face the future with confidence

The General Insurance sector is a challenging and competitive market with price sensitive customers demanding quality products and services. Insurers are facing a regulator looking to improve customer outcomes, whilst the cost of doing business is constantly rising, the challenge of becoming a more modern, digital business is constantly evolving.

To meet these challenges head on, Insurers need to optimise their businesses, streamline processes, and use the right technology to underpin these changes.  

Altus Consulting has been at the forefront of insurance change for over 15 years, with passionate industry experts who understand Insurance and can enable Insurers to drive forward positive transformation through considered, methodical, consultative advice.

Globally, P&C insurance is estimated at $1.6tn, with the top 10 worldwide insurers (including Lloyd’s) controlling around 40%.

Over 28m households and 31m cars in the UK are insured by more than 200 companies operating in the general insurance industry. Around £19bn is spent by UK households on Insurance annually.

In 2022, Insurance written or controlled through the London Insurance market was $121bn, of which Lloyd's accounts for $47bn.

Specialty Markets

Specialist Insurers constantly have to adapt; our refreshing approach will help you accelerate strategic, digital & operational change

The Lloyd’s and London Insurance market has been at the centre of global specialty insurance for generations.

Its ability to underwrite and evolve has always been defined by a culture of innovation and entrepreneurialism. Now with the globalisation and digital transformation affecting the whole sector, the need for businesses to be adaptable, distinctive, digital and operationally efficient requires focus and reimagined capabilities to better serve the needs of clients, stakeholders and society at large.​

Our expertise and cross-functional knowledge supports all types of organisations including Lloyd’s, (re)insurers, brokers, MGAs, captives alongside the tech and solution providers that underpin them.

Altus Consulting combines creative thinking with deep domain experience to help position the strategies and change programmes required that can bring high-impact value to complex projects in very short timescales.

Protection and Health

In a constantly changing world, the Protection and Health industry continues to evolve

The Protection and Health industry has been the bedrock of providing assurance and support as one of the first Insurance innovators. From the early Friendly Societies providing essential provisions to fund affordable funeral care, to modern day swift and tailored access to insurance-funded first-class healthcare treatment. During this time, what’s remained a constant is providing products and services that are there for the customer, at a time when they’re needed.

Altus Consulting has deep industry experience helping the sector transform as the needs of the industry continue to grow. Engagements range from new technology enablement, strategic thinking and options, all the way to business process re-engineering and optimisation, bringing high-impact value to complex projects in very short timescales.

Why people work with us

Insurance industry clients
years of benchmarking Digital Insurance capabilities
Insurance projects successfully completed
Insurance industry clients
years of benchmarking Digital Insurance capabilities
Insurance projects successfully completed

Jon Mansley, Digital Director, LV= General Insurance

“The Altus team provided an objective review of LV=’s general insurance digital capability. Their maturity methodology gave us real clarity as to our current position, and the detail of where each part of the business wants to get to. The engagement enabled a thorough review of our business model, but was presented back in a way that was easy to follow and has helped us to structure a clear and well-prioritised roadmap for digital transformation.”

Greg De Saulles, Director of Architecture and Strategy

“Altus were able to capture the complexity of our business and break it down into a few simple but very powerful views. The Capability Model that the Altus team built has helped to improve engagement across the business and also allowed us to structure one of DLG’s key programmes in a way that I didn’t think was possible.”

David Robertson, Business Transformation Director, General Insurance, Legal & General

“The Altus team delivered insights into our architecture and the impacts on our business that are proving invaluable. The team were pragmatic, thorough and pleasure to work with”

Mike Cowling, Group IT Director The Benenden Healthcare Society Limited

“Altus were selected by Benenden as our partner to identify a potential replacement Policy Administration System. They took the time to fully understand our requirements and implemented a comprehensive and successful RFI process working with a diverse group of business users. The Altus team were highly supportive and knowledgeable allowing our business owners to focus upon the critical selection criteria whilst evaluating a number of complex platforms. Altus proved to be excellent partners and we fully intend to continue working with them on future projects.”

Related content

Onboarding to Impact: Early Days as an Aspire Consultant at Altus
Altus Insights: Insurance Digital Transformation
Insurtech Insights 2024: Smart Home Technology Panel – A State of the Art Approach to Property Insurance
Altus Insights: Claims Transformation in the General Insurance Industry
How Blueprint Two Will Transform Insurance
TINtech London Market Supplier Spotlight – Altus Consulting
Infographic – Insurance Digital Experience 2024
Service Disruption: Next Stop For Claims
A playbook for transformational change

Key Contacts

Mark Andrews
Insurance Director
Mark McDonald
General Insurance Practice Director
Matt Carter
Specialty Markets Director
Stephen Whitfield
Principal Consultant
Dan Martin
Protection and Health Lead
Kirsty Priddle
Jamie Bayliss
Eleanor Reid
Consultant Analyst
Patrick Hayward
Claims Lead
Nicole Adeleye
Consultant Analyst
LV= Logo
Ageas Logo
benender health
Lloyds Banking Group
British Friendly
NFU Mutual
Legal & General Logo
Cat Re Logo
Beat Logo