Transforming Life & Pensions, Retail Investments, Wealth Management and Financial Advice

Our Strategy, Technology, and Operations advice is positively transforming investment businesses

Since 2005 our Investments practice has been at the heart of transformation programmes for scores of Investment Platforms, Life Insurers, Wealth Managers and Retirement Specialists.

Our unique industry reference models and methods, continuously enhanced over many years of running consulting engagements, provide an accelerator for our work with clients, allowing every Altus consultant to hit the ground running. Each model covers over 1000 capabilities and 200 processes needed in its sector, from Platforms and Life & Pensions to Equity Release and Financial Advice.

Armed with this powerful toolkit, our professional and approachable team of trusted consultants can tackle any challenge from shaping strategy and propositions to defining and implementing the technology and operating model to deliver them.

Scenario Diagram

Financial advice businesses must navigate service digitisation and delivering consistent consumer outcomes

Digital and hybrid advice is emerging as a key route to streamline the advice process while delivering consistent outcomes and serving a greater number of clients. Increasingly this is being paired with new platform models that promise more one-and-done servicing and allow advice firms to control more of the client experience.

Meanwhile, regulatory challenges keep coming. Consumer Duty and ESG regulations have further increased the data and compliance reporting burden on the wealth sector. 

Demographics are coming into play too. The great intergenerational wealth transfer now extends beyond the family office, demanding a whole new engagement model. 

Choosing the right fintech and operating model to support these changes will be critical. Altus Consulting has an unparalleled view of the options and the capabilities delivered by each, and a top quality delivery team to implement positive change.

Following the recent implementation of Investment Pathways, ABI data shows pathways take-up already at 50% in Q1 2023.

60% of those who have £10,000 or more in their DC pension and intend to access it in the next 2 years perceive that no benefit would come from accessing financial advice.

29% AuA are still managed on proprietary platforms, with 68% shared between the three major outsourcers.

Investment Platforms

First created over 20 years ago to disrupt and innovate, Investment Platforms must adapt fast or risk becoming the “new legacy”

The path to sustained profitability remains unclear for many Investment Platforms. Squeezed between competitive pressure on margins and the spiralling costs of re-platforming, we continue to see consolidation in the sector. Yet there are options to improve efficiency without the need for huge project teams. Focused investment on specific capabilities can make a real impact, be that via technology, improved process or specialist outsourcing.

Our PEAK models provide the single most comprehensive reference for pinpointing the current maturity of a platform and provide guidance as to where they can improve from operational changes to propositional enhancements, and of course the impact of regulations.

Altus has worked with platforms from migration and launch through propositional and regulatory change to performance optimisation. Ask our trusted and approachable team of consultants how we can support your change needs.

Altus investment
Life & Pensions

The life & pensions sector continues to tackle ever increasing consumer needs and regulatory demand

Competition and regulation continue to apply pressure on margins, giving leaders a bigger challenge in balancing these factors. Meeting the rising expectations of customers in this cost-constrained environment means the need to make the right decisions at the right time has never been greater.

Altus Consulting has developed engineered techniques that provide unparalleled insight into capabilities, ecosystem components and regulations that drive decisions that make the most impact for our clients.

Our consultants are all experienced market practitioners delivering clear thinking on corporate, business and propositional strategy, defining efficient operating models and working alongside our clients to put these into practice.

From M&A activity to business consolidation, operational change to propositional innovation, our consulting team provides essential support to help our clients navigate these complex and dynamic challenges and unlock their full potential.

Why people work with us

Financial Services client firms have chosen Altus Consulting
Projects delivered for investments clients
Territories across the globe
Financial Services client firms have chosen Altus Consulting
Projects delivered for investments clients
Territories across the globe

Rich Milne, Director of Partnerships & Transformation

“Altus’s expertise and robust framework gave us verifiable assurance that customer data had successfully migrated to our target platform and enabled us to switch on our new proposition with confidence.”

Richard Denning CEO M&G Wealth Platform

The frictionless movement of money onto and off of our platform is at the core of our ambition to be a platform of choice for advisers. The levels of automation we are obtaining will ensure that we are at the leading edge of the market and Altus significantly enabled this enhanced capability.

Clive Benham, Risk Director - COO Function, Quilter Plc.

“The team have been excellent ambassadors for Altus throughout, they have always been well prepared with very sound knowledge of the market and functional disciplines, provided challenge in the ‘right way’ and have integrated very well into our assurance and risk teams“.

David Ferguson CEO, Nucleus Financial Group plc

“Altus were able to quickly capture the complexity of our business and provide us with a few simple but very powerful views. The Capability and Process Models that the Altus team built in PEAK have helped to improve engagement across the business, in addition to enabling key metrics to be reported on with ease at Exec level.”

Related content

APIs Can Act as ‘Operational Steroids’ for Underwriting Processes
Advice Guidance Boundary Review: Solving the Investments Crisis
Altus: Mass Market Support Shouldn’t Lie With Advisors
Women in Platforms – networking event
2024 – who’s listening?
Equity Release: High rates mean necessity, not wants
Infographic – Platforms Assets Take a Hit 
Conquest Wealthtech Vendor Snapshot
Difference & Differentiation: What next for investment platforms?
Shooting for the moon: a journey towards better retirement outcomes

Key Contacts

Chris McCullam
Investments Director
Sam Turner
Wealth Director
Robert Holford
Head of Research & Regulation
Rory Gravatt
Life & Pensions Director
Jon Dean
Head of Retirement Strategy
Jonathan Warren
Head of Innovation
Laurence Parsons
Senior Consultant
Jack Berrisford
Russ Taplin
Senior Consultant
Ryan Lane
Nicola Flannigan
Mike Barrett
Phoenix Group
Lloyds Banking Group
RBC Brewin Dolphin
Virgin Money
St James's Place