Mark McDonald

General Insurance Practice Director
Mark has spent over 15 years’ in Financial Services, focussing on General Insurance, enabling our clients to enhance their customer facing propositions through business model optimisations and the use of technology.

He brings a wealth of experience from working across a variety of customer-facing FS products, supported by his technology background when working with our clients to shape their change and strategic development across personal lines. Mark is passionate about innovative solutions and the impacts of emerging technology on the Insurance industry, working with insurers and insurtechs alike to bring to life where they can enhance customer experience and improve operational efficiency.
Tackling Insurance Fraud with AI Technologies
Altus Insights: Insurance Digital Transformation
Insurtech Insights 2024: Smart Home Technology Panel – A State of the Art Approach to Property Insurance
Infographic – Insurance Digital Experience 2024
FintechOS Report: Leap into the Future of Insurance
Infographic – Insurance Digital Experience 2021
How Insurance is rising to the challenge of digital transformation
DigitalBar Quote & Buy Questions – Home Insurance
DigitalBar Quote & Buy Questions – Car Insurance
Predictions 2020: More partnerships & automated switching are likely