Consumer Duty and Value for Money are moving consumer outcomes to the heart of the industry, forcing firms to re-evaluate how they approach their data governance, strategy and analysis.
In this whitepaper, we explore the impact of this shift on both organisation and proposition design and provide an in-depth analysis into the latest initiatives – Value for Money (VfM) in DC pensions, Pensions Dashboards and the Consumer Duty – in the Regulators’ attempt to deliver a truly mass market pensions system designed to deliver good outcomes for all.
We take a closer look at
- How we got here
- What are the key challenges that remain
- What does the future hold
