Altus is trusted by some of the most well-known brands in retail financial services. We have helped over 150 companies to improve their performance via better processes and technology – whether that be one of our own specialised systems or a third-party solution. This page contains a selection of testimonials and case studies from some of our many happy clients.

Our Clients

Aegon
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Automating pension payments in the post Pension Freedom world
“The difference that APG has made to our payroll process is huge; two days of effort has been reduced to 20 minutes. The added benefit is that we can now feel completely confident that each and every client has been taxed correctly.”
The Digital Insurer
“The Altus engagement has enabled LV= General Insurance to review its digital maturity across a range of capabilities, which has provided an invaluable baseline and future state definition to move us forward against our strategic ambitions.”
Managing Director, GI Direct
Starting the journey to end to end automation
"We have seen some major improvements to our internal processes since we implemented the Altus Transfers Gateway, and our transfer times have greatly reduced. We enjoy our ongoing relationship with the Altus team, and value their collaborative and supportive approach. We look forward to working with Altus to continue our journey towards seamless and fast transfers for our clients."
Delivering the best transfer experience
"The implementation of the Altus Transfer Gateway has brought major improvements to the efficiency of our transfer service. We continue to see reduced process times, and look forward to even greater benefits as we embark on the next stage of integrating ATG with our internal systems."
Quilter: Enhancing Audit
"Altus have added significant strength to our assurance capability. Their approach to auditing, coming from solid experience of the business operation itself, has been innovative and refreshing, and a perfect complement to our team."
Group Chief Internal Auditor
Systems Replacement Programme
"Altus proved to be an excellent business partner and constantly delivered high quality advice against a challenging brief during a period of rapid change. Altus consultants were professional and easy to work with as colleagues on the team.  The scope of the project was very broad and their capability model ensured we didn’t waste time on unnecessary developments."
CEO
Seamless administration service for the DC market
"Altus helped us construct and implement an STP solution for sending and receiving ViaNova messages within a tight project timescale. This has enabled us to significantly enhance our DC administration offering."
BACS Cash ISA Functionality
“We have seen a reduction in transfer times, operational processing, paperwork involved, and cheques issued. Our average transfer time for Cash ISAs has reduced as a result and, in some cases, we have seen money coming into our accounts within a couple of hours from sending notifications.”
Platform Selection
"We engaged Altus to accelerate selection of a new system. Their detailed industry knowledge allowed us to concentrate on the key differences between short-listed systems in a series of focussed workshops to put vendors through their paces. They fitted in with the team immediately but also worked well with the vendors that helped drive a common understanding of their capabilities."
Head of Applications
Breaking the mould
"Nutmeg selected ATG as partners to help reduce casework associated with ISA transfers. It has helped to enhance the digital customer experience by automating the dialogue with other ISA providers, saving both time and efforts. We look forward to a world where all ISA providers are connected electronically using platforms such as Altus."
Parmenion
"Altus brought a rare combination of picture thinking plus operational and technology expertise. They helped us articulate the big picture view, whilst at the same time pinpoint where to focus our efforts for maximum effect, and I would happily use them again."
CEO
Meeting the challenge of South Africa’s RDR
"Altus have been brilliant... They have made my life so much easier and allowed us to stick to an aggressive timescale. The insight, governance, structure and documentation they provided made it a very simple but robust process. I could not have made the decision without their support."
COO