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Infographic: Altus’ 2022 benchmark of UK high street lender’s D2C mortgage journey

Infographic: Altus’ 2022 benchmark of UK high street lender’s D2C mortgage journey

In this latest infographic, we illustrate some of our key findings around UK Lenders Mortgage Origination D2C customer journeys.

Altus’ 2022 review of Digital capability comes at a time of significant economic turmoil and whilst the statistics underpinning the UK housing market in 2022 look to paint a buoyant picture, the tide is changing and we suspect that 2023 will tell a very different story.

The chart denotes digital maturity across the top 20 residential mortgage lenders in the UK, with a listing of their market share. This year we have also amended our scoring to identify lenders who have pulled back (wholly or in part) from the lending market.

Download the infographic to find out where other residential mortgage lenders have been positioned in the latest rankings.

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