When it comes to digital transformation, Financial Services firms would be well advised to ‘plan for chaos’ – navigating around the obstacles that inevitably occur in every programme, to continue moving towards their transformation goal.
But more than this, with the ever-increasing complexity of our industry, we must now be ‘Designing for Chaos’, creating businesses with underlying technology that is resilient and adaptable, that can manage the unexpected.
These are the concepts we aim to shine a light on in this paper.

The Altus Consulting whitepaper, ‘Designing for Chaos: Embracing disruption to drive innovation’ provides exclusive in-depth analysis on building a resilient business which is prepared for and embraces chaos.
We explore synergies between the approach of the GB Bobsleigh team and that of delivering transformational change within the Financial Services industry; including chaos planning; a relentless focus on data and a determination to deliver the best outcome possible.