The FCA’s 2019/20 Business Plan gives a great insight into the regulator’s priorities for the next twelve months, allowing firms to get one step ahead and prepare for the proposed changes.
In this piece, Mark McDonald explains the key takeaways from the Business Plan from a General Insurance perspective, including the FCA’s focus on fairer pricing, claims inflation, vulnerable customers and access and exclusion from cover.
The full article was published in Insurance Edge on 26th May 2019.