The sleepy world of Life and Pensions awakens, AI bots trained with UK L&P skills… Who knows where it might take us but one thing’s for sure it’s going to be a fascinating journey.
Will Watling, Life and Pensions Director writes “only in the last 18-24 months though, have I seen the sleepy world of life and pensions (L&P) really start to realise how digital omnichannel delivery, artificial intelligence (AI), natural language processing (NLP), optical character recognition (OCR) and importantly L&P specifically skilled bots can actually transform our business for the better.”
