This report provides key takeaways from the recent FintechOS Leap sessions, exploring latest trends in Technology Innovation and Digital Leadership.
Find out the thoughts from our Head of Insurtech Strategy Mark McDonald, who gives his views on the topic – Digital claims: Targeting efficiency and trust.
Mark writes: “Don’t digitise the inefficiencies that are already in the process. Insurers should think about: “how can we improve this process? How can we do this differently with a digital lens on it?”