Our Culture

Diversity, inclusivity, and wellbeing are at the core of our company’s values. We want an environment where employees choose to be brilliant and feel empowered to bring their whole self to work.

This culture is being led by the directors of the business, who sponsor both our D&I Forum and H&WB initiative. Our management ensure that employees from all backgrounds are treated equally and contribute fully to our vision. We are thrilled to be supporters of the Diversity Project, working with our peers within Investments and Savings to build a more inclusive industry.

We understand the importance of creating a safe space where every employee feels valued. Our regular anonymous wellbeing surveys allow our team to give feedback on the good and the bad, a place where concerns and suggestions can be raised. 

We take our team's wellbeing seriously, making sure we monitor, support and improve the services we provide. We are committed to improving our employees wellbeing and understand the importance of adopting a proactive and preventative approach in the workplace. 

As part of our Wellbeing Strategy we have in place a team of Health and Wellbeing Champions. They provide confidential support to anyone who may be struggling with any physical or emotional distress and can signpost them to services. They also help raise awareness of the many wellbeing activities we organise throughout the year.

We want to foster a culture where employees feel able to talk openly about mental health. All our management team have undergone mental health training to help equip them with the knowledge and tools to identify poor mental health within their teams and give them the confidence to take action.

We offer access to an Employee Assistance Programme, private medical insurance, volunteering days, lunchtime yogalates and an online Altus Wellbeing Resource Library packed with a wide range of resources and tools.

Our family social events demonstrate how much we value and acknowledge contributions from our team, but also the families that support them. By offering flexible, hybrid working we hope to enable our team to enjoy a better life balance.

As we look towards the future, we aim to continually challenge ourselves in our inclusion practices, by investing in diversity and wellbeing, and acknowledging that there’s always room for growth.