• As reporting had previously been undertaken at the programme level there was a need to quickly construct a Portfolio Demand List with the associated status for all Group Technology Initiatives –this was achieved in 3 weeks
• An Assurance Audit of the production of project and programme collateral across Group Technology was requested mid-engagement – this was delivered within 4 weeks and resulted in further recommendations for improvement that were taken forward
• Improvements to the Group Technology Change Framework Business Processes e.g. a simplified and automated Gating Checklist were also delivered, including a SIPOC (Suppliers Inputs Process Outputs Customers) diagram within 2 months of the engagement commencing
List of all projects created and populated (Group Technology Portfolio Demand List)
Initiatives categorised against Customer Experience Improvements and Change Board level requirements
Customer Improvements Roadmap created and shared with Exec members across wider L&G Group
Project Portfolio Status Dashboard created with process for active management
First pass assurance audit for all major programmes undertaken
Simplified gating checklist produced
Change Management Reporting rhythm SIPOC Diagram produced