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Jonathan Warren
A Vulnerability Travelcard for the Financial Services Industry
Written by Jonathan Warren on
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We have been closely involved with industry efforts to improve the treatment of vulnerable customers for a number of years.

Finalised before the FCA's Final Guidance was published on 23rd February, this whitepaper gathers a collection of some of the most interesting facts and insight that were discussed during the Vulnerable Customers Webinar Series we hosted in 2020.

Very informative, this webinar series has got me to keep thinking about the subject of vulnerability, and to continue to develop my firm's response to this challenge.

Very informative, this webinar series has got me to keep thinking about the subject of vulnerability, and to continue to develop my firm's response to this challenge.

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