In our first infographic of the series, we research the top 40 building societies in terms of their digital maturity for mortgage purchases.
Whilst many familiar names have performed well in our analysis, there are some surprising strong performances from a handful of the smaller lenders.
Our research shows that only 5 societies offer an online Decision in Principle. With a need to drive operational efficiency, whilst servicing customers remotely (without negatively impacting customer experience) the advances in digital innovation around mortgage sales & origination promise to see a dramatic evolution in this market over the next few years.
