Friends Life

Target Operating Model
“The Altus consultants were quickly up to speed with our position, were well received by staff across our team and were willing to go the extra mile when working to tight deadlines.”
Lead architect

Developing a strategic vision is one thing but delivering it is quite another. The German market had opened up considerably under the EU’s Financial Services Action Plan, but plenty of pitfalls still lay in wait for the unwary. Friends life understood the importance of a clear Operating Model to navigate by, but needed support to develop that model from someone who had travelled that road before.