Welcome to week 1 of our Vulnerable Customers webinar series
Over 10 weeks, we invite speakers of different industries and backgrounds to explore and challenge how the financial services industry can approach the issue of vulnerability, how data, psychology and technology can help, and learn from the experience of other industries. Altus Consultant Jonathan Warren kicks off our series by giving an outline of the results from the Vulnerability Radar, and is joined by Gethin Nadin, who explains the effect the echo pandemic is having on employees.
