Behavioural psychology, user experience and client-centric approach - Altus Vulnerable Customers webinar series
This week's webinar focuses on how behavioural psychology, user experience and a client-centric approach can help vulnerable customers.

In this week's webinar, Consulting Behavioural Psychologist Paul Davies explains how psychology and user experience design can support vulnerable customers. We are then joined by Ellie Bowerman-Whyatt and Rob Branch from Hargreaves Lansdown, who invite us to take a look at taking a client-centric approach to vulnerability with a focus on how clients may experience detriment through trading.

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