Written by FT Adviser
Half of the companies in the first wave of the Financial Conduct Authority's advice unit have either launched a low-cost advice service or will be doing so imminently.
It was 1950 when Alan Turing developed a test which looked at a machine’s ability to generate responses that were so human-like that you wouldn’t be able to tell that it was a computer.
While providers continue to use arcane jargon and bury key information, warns Jon Dean, customers will stay disengaged and follow the easy path to a poorer retirement.
In a sector with so much complexity, to what extent is RegTech solving the real compliance issues facing financial services?