Written by Wealth Adviser
“They are assuming that they are designing the customer journey and in fact the customer designs the journey through their own research and using Apps. Old fashioned life companies need to leverage their thinking.”
In a sector with so much complexity, to what extent is RegTech solving the real compliance issues facing financial services?
Half of the companies in the first wave of the Financial Conduct Authority's advice unit have either launched a low-cost advice service or will be doing so imminently.
Over the last ten years it has become increasingly possible to turn bright technology ideas into smooth, working, scalable solutions, writes founding director of Altus, Kevin Okell.