Written by Kevin Okell on 24 May 2018
Feature first seen in Money Marketing on 24/05/2018
An FCA review this week put robos in the firing line over suitability and disclosure. Support from advisers then poured in, praising the FCA for standing up to robo advice. Yet nowhere on the FCA’s website or in the press was there mention of an advice gap, nor mention of the UK savings gap – now estimated at over £300bn. The regulator is too busy attacking robos to realise that the rules need to be re-written. Robo advice can help the 10 million UK consumers no longer able, or prepared, to pay for traditional advice services. The only problem with that is it would require serious regulatory change from a regulator that cannot see the bigger picture
Improving treatment of vulnerable customers
Written by Sam Turner on 14 March 2019
The financial services industry is lagging when it comes to identifying and servicing vulnerable customers, putting them at risk of both regulatory and reputational damage. While some businesses seem to be making progress – writing vulnerable customer policies, training staff and adopting front-line techniques – there is still a lot to be done.
Altus Consulting joins Insurtech UK as consultancy partner
Written by Mark Andrews on 12 March 2019
Altus Consulting, a leading financial services consultancy, has officially become a partner of Insurtech UK, joining the first wave of associate members and partnership sign-ups of 2019. With the aim of becoming the definitive voice of the InsurTech community in the UK, the alliance has welcomed over 40 InsurTech start-ups since its launch in November 2018.