No financial services company works in isolation. Any service provided to a customer invariably depends on a coordinated effort across multiple organisations. Distributor, administrator, investment manager, re-insurer, bank and regulator all need to play their part to deliver the final product.
The quality of service provided is highly dependent on successfully managing the flow of information between parties. And as the demand for up-to-date information and real-time transaction execution increases so do the logistical headaches.
The solution demands much more than data transfer. A whole host of issues concerning the overarching business process need to be addressed:
- Automating the information flow between organisations
- Controlling the issue of instructions to partners
- Enabling accurate up-to-date information to be shared between parties
- Monitoring and validation to minimise risk and error rates
- Notifying supervisors of key events
- Maintaining audit trails
- Delivering functionality as services to allow integration with administration systems
- Reliability and fault tolerance
Altus specialises in information logistics. We have broad experience of the business of financial services, a thorough understanding of the supporting technologies and a sound engineering approach to building systems.
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